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Delaware Pest Pros › Privacy Policy

Privacy Policy

Last updated: October 2026

When you reach out to Delaware Pest Pros, we collect only what we need to schedule and complete your pest control service. This typically includes your name, phone number, email address, and the service address where our technicians will work. If you submit a request through our website, we receive the details you provide in the form, such as the type of pest problem you are seeing and your preferred appointment times.

We also keep basic records of each visit, including treatments performed and any follow-up recommendations. Like most websites, our site collects standard analytics data such as pages viewed and general browser information.

This helps us understand how homeowners in Millville and across Delaware use our site. We do not collect payment card details through the website itself, and we never ask for information that is not relevant to providing pest control services.

How Your Details Are Used

We use the information you share to book appointments, dispatch technicians to the correct address, and communicate about your service. That includes confirming visit times, sending reminders before scheduled treatments, and following up after work is completed. If you purchase a treatment plan with a warranty, we keep service records so we can honor coverage and meet state compliance requirements.

Payment information is used only to process charges for services you have approved. We may use analytics data to improve our website and make it easier for Delaware homeowners to find the services they need.

To be clear: we do not sell, rent, or trade your personal information to anyone. Your contact details are used for your service relationship with us, and for nothing else. If you ever want us to stop using your information for reminders or follow-ups, just let us know and we will honor that request.

Outside Services We Rely On

To run our business smoothly, Delaware Pest Pros works with a small number of third-party service providers. These fall into three general categories: scheduling software that helps us manage appointments, payment processors that handle transactions securely, and analytics tools that show us how visitors use our website.

These vendors process information on our behalf, and each one maintains its own privacy policy describing how it handles data. We select providers that use reasonable security practices, but we encourage you to review their policies if you have questions about their specific practices. We do not share your information with these tools beyond what is needed for them to perform their function for example, a payment processor needs billing details to complete a charge, and nothing more.

We do not sell advertising data, and we do not share your personal details with marketers or data brokers under any circumstances.

How This Website Uses Cookies

Our website uses a limited set of cookies to function properly and to help us understand site traffic. Functional cookies remember basic preferences so pages load correctly during your visit. Analytics cookies give us aggregate information such as which pages are most visited so we can improve the site for Delaware homeowners looking for pest control help.

We do not use cookies for advertising, and we do not run third-party ad tracking on this site. That means no cookies follow you around the internet or build advertising profiles based on your visits here.

If you prefer, you can block or delete cookies through your browser settings at any time. Most browsers let you refuse all cookies, clear existing ones, or receive an alert before a cookie is stored. The site will remain usable with cookies disabled, though a few convenience features may not work as smoothly.

How Long We Keep Records

We keep customer records only as long as they serve a real purpose. Service records including treatment dates, products applied, and warranty terms are retained so we can honor coverage commitments and meet pest control record-keeping requirements in Delaware. These records also help any technician who visits your home understand the treatment history.

Form submissions and appointment requests are kept until the request is resolved and the service is complete. Analytics data is stored in aggregate form and is not tied to your identity.

When information is no longer needed, we dispose of it securely. You may also ask us to delete your personal information at any time. We will remove what we can, though we may need to retain minimal records where required by law or to document completed warranty work. If you have questions about a specific record, contact us and we will explain what we hold and why.

Your Choices and How to Reach Us

You have the right to ask what personal information we hold about you, request a copy of it, correct anything inaccurate, or ask us to delete it. You can also opt out of service reminders or follow-up communications at any time. We respond to every request promptly and in plain language no hoops, no runaround.

To exercise any of these rights or ask a question about this policy, contact Delaware Pest Pros:

  • Phone: (855) 681-0299
  • Email: [email protected]
  • Mail: 35207 Atlantic Avenue, Suite 4, Millville, DE, USA If our practices ever change, we will update this page and note the revision date so you always know where things stand. Your trust matters to us, and we treat your information with the same care we bring to every home we service in Delaware.